Why is my bill so high?

A leak in the customer’s service line can cause higher usage. Seasonal increases due to increased usage, such as lawn watering, children’s wading pools additional laundry and washing automobiles.

Always check for leaking faucets or pools of water in your yard or under or near your home. Most times a leak is caused by a “silent toilet leak”. These are leaks caused by your toilet and you will not always hear it leaking. You can check for “silent toilet leaks” by putting some food coloring into the tank of each of your toilets, wait about 10 minutes and do not flush it. If the food coloring is in the bowl of the toilet, then you have leak and will need to possibly change out some of your plumbing fixtures in your tank of your toilet. You can also come by our office and pick up a couple of dye tablet packets with instructions, and other tips on leak detection and water conservation.

At this time all of our water meters are electronic. Referred to as AMR (Automatic Meter Reading). We no longer require to do a manual recheck. A report called “Data Logger” may be requested to verify your consumption. This report will reveal a time and date stamp with usage. This is free for only one-time request, every 12 months. Any additional data loggers will be charged a $50.00 service fee.